One year limited warranty - Low Voltage + Line Voltage Systems. Download Printable Version
Three year limited warranty - LED products and drivers.
Note: Lamps are not covered by warranty.

MP DESIGN INC. (hereinafter referred to as "MP Lighting") gives the following warranty for each new MP Lighting product distributed in Canada and the United States by MP Lighting and sold through an authorized MP Lighting Distributor. MP Lighting warrants that all products manufactured by MP Lighting to be free from defects in materials and workmanship under normal use subject to the following terms and conditions:

CONDITIONS

1.  Parts & Labor: One year from date of original purchase from distributor for low voltage + line voltage systems. Three years from date of original purchase
     from distributor for LED products.

2.  Limitation: MP Lighting systems are approved to CSA & UL standards when used as a complete system. Substituting another manufacturer's product will void
     all approvals and will remove MP Lighting from any liability. Malfunction and damage to product due to improper installation or misuse will not be covered under
     warranty.

3.  Receipt of Goods: All products are assembled, tested and double checked for accuracy before being shipped to the customer. It is the responsibility of the
     consignee receiving the goods to inspect the goods to ensure accuracy of order and to check for any damages that could have occurred from shipping.
     Claims for missing parts after 5 days will not be accepted. Damage to product due to shipping should be claimed immediately with freight carrier. MP Lighting
     is not responsible for products damaged in transit by freight carrier.

4.  Proof of Purchase: This warranty applies to the product from original date of purchase from distributor. The customer must furnish proof of original invoice,
     packing slip or payment.

5.  Subject Product: This warranty covers the following products:

     Monospot Fixtures                     Cable Systems                     Single Rail Systems              Single Rail Flush Wall Systems        Horizontal Double Rail Systems     
     Vertical Double Rail Systems     Dual Circuit Rail Systems     Line Voltage Systems           1-Circuit Track Systems                 3-Circuit Track Systems          
     LED Products

6.  Disclaimer or Consequential Damage: This warranty covers only the product itself. We assume no liability for labor costs, installation costs, improper fixture
     selections, or other losses.

Products returned for Warranty inspection must be given a RGA (Return Goods Authorization) from MP Lighting. Products must be returned prepaid with the RGA number clearly marked on the outside of the box. Upon confirmation of a defect or failure, at our discretion, we will repair or replace the item. If product is deemed to be in good working condition or if any of the above mentioned conditions are not met, the product will be returned and no replace the item. If product is deemed to be in good working condition or if any of the above mentioned conditions are not met, the product will be returned and no warranty will be given. RGA numbers may be obtained by fax request to 604-708-1185.

Attention: Customer service or by email to rga@mplighting.com.